FAQ

Answers, considered.

Common questions on our process, timings and services. If yours isn't listed here, please write to us.

Pricing

How much do alterations cost?+

Prices vary with fabric, construction and the complexity of the garment. A written quotation is issued after your fitting. See each service page for an indicative price guide.

Do you charge for a consultation?+

Consultations are complimentary. An estimated price range is provided by email in advance; the final quotation is issued after your fitting.

Turnaround Times

How long do alterations take?+

Standard turnaround is 10–14 days. Bridal usually runs across two or three fittings over several weeks. Priority timelines can be arranged on request.

Appointment Process

How do I book?+

All appointments are private and arranged in advance. Use the booking page or contact the atelier directly.

Can I bring multiple garments?+

Yes — please indicate the number of pieces when booking so we can allow sufficient time.

Home Visits

Do you offer home consultations?+

Yes — home appointments are our standard service, within Greater London and by arrangement further afield.

Is there a charge for home visits?+

Home visits within Greater London are included. Locations further afield are quoted in advance.

Parking

Is parking available at the atelier?+

Street parking and nearby car parks. Details are sent with your appointment confirmation.

Payments

How is payment taken?+

Balance is due on collection. We accept card and bank transfer; bridal work is typically split across a deposit and final payment.

Bridal Timelines

When should I begin bridal fittings?+

8–12 weeks before the wedding for most gowns; 14–16 weeks for complex couture.

How many fittings will I need?+

Two or three fittings are typical for bridal, four for heavily constructed gowns.

Designer Garments

Do you work with all designer houses?+

We work with pieces from all leading luxury houses, including Chanel, Hermès and Loro Piana. We are independent and imply no affiliation with any fashion house.

Collection & Delivery

Do you offer delivery?+

Yes — discreet delivery within London is available; further arrangements on request.